I know we can go on and on about all the things that could potentially happen to disarm the system, But this is a very real possibility... Many houses have their main cable internet cord disposed externally. What if the burglar realizes that there is an ismartalarm system setup and cuts the main internet feed to the house first thing? How would the system behave if this happened? Is it completely dead at that point?
If internet connection is lost, that does not render the system completely inert as long as the CubeOne still has power. When the CubeOne loses connection with our server, the server will send out a notification stating that the CubeOne is offline. As long as the CubeOne is powered on, the peripheral devices will still work and the alarm will sound locally if a device is triggered. The user will not however receive the normal alerts they would receive if the CubeOne was online.
If you need a further discussion or have any other questions, please feel free to contact our Customer Service firstname.lastname@example.org
iSmart Alarm, Inc.
Thanks for the explanation.
Is this offline notification sent to the user via email? Or could it setup to be sent as a phone call or text message?